- CITRIX RECEIVER FOR MAC COULD NOT ADD ACCOUNT UPDATE
- CITRIX RECEIVER FOR MAC COULD NOT ADD ACCOUNT UPGRADE
- CITRIX RECEIVER FOR MAC COULD NOT ADD ACCOUNT FREE
ConfigurationProvider::getActualURL:: RetrieveGatewayDiscoveryData call succedded. That is where I enter "' in the 15:54 lock is when I entered the user name and password. Also the block of time 15:53 is when I filled in "Enter your work email or server address provided.
CITRIX RECEIVER FOR MAC COULD NOT ADD ACCOUNT FREE
If your Citrix environment supports connectivity from Mac or iOS devices, please be aware of these issues and feel free to contact Helient for support of your certification authority along with SSL Certificate chaining, implementation and Citrix NetScaler security and hardening.I hope this is what you need Carl, For security reason I've changed the URL name to be what they are assigned to. This is due to specific policy settings on the NetScaler environment. When updating your NetScaler environment from version 10.5 to 11.1 clients, Mac users might not be able to connect to the server after logging in using Citrix Receiver. As a result of this change, SourceIP persistent timeout values must be modified to support functionality for adding accounts to Citrix Receiver for Mac.Ĭannot Add Account Using Receiver for Mac After Upgrading NetScaler –
CITRIX RECEIVER FOR MAC COULD NOT ADD ACCOUNT UPDATE
Check that all intermediate certificates correspond to the correct root certificate and also correspond to the server certificate.Īdditionally, a recent update within Citrix NetScaler 11.1 has altered code which pertains to Citrix Receiver session policies.Remove the root certificate from the binding, unless you are certain that this is the correct root certificate and that it is already trusted on iOS devices.Verify the SSL certificate binding and ensure all certificates in the chain are installed and linked correctly.In order to get mitigate possible connection failures, Citrix offers the following suggestions: Stricter SSL Certificate validation requirements will result in Citrix Receiver for Mac and iOS to fail to establish a connection. The issues are documented in Citrix Articles which discuss issues that arise upgrading to the latest Citrix Receiver for iOS or Mac.Įrror: “You have chosen not to trust the certificate” When Using Receiver for Mac 12.5 or Receiver for iOS 7.2.2 or Newer Versions –
To those connecting to Citrix from Apple products (MacOS and iOS), please be aware that there are a couple of issues that have recently been discovered that may prevent successful connection into Citrix environments. In some cases, we actually become aware of the issues before our users do and prevent them from experiencing a failure. Unfortunately, in many cases, some corrective measures taken inadvertently break real technology that is being relied upon and you find out about it after you have implemented the prescribed lockdown measures. Sometimes, a specific encrypting technology, or key, can be deemed not strong enough and the industry decides to discontinue its use. We close any of the holes in our networks and/or apply new security measures and fixes. If we discover a flaw or are exploited, we find ourselves looking for corrective measures so we are not in a position where communication comes to a hault. In a world where network security is constantly compromised, either by hackers who wish to cause harm, virus infiltrations or those who lock files and demand bitcoins for ransom, we find ourselves in a place struggling to protect ourselves and our users in their environments.
CITRIX RECEIVER FOR MAC COULD NOT ADD ACCOUNT UPGRADE
Connecting to Citrix From Apple Products – New Upgrade Needs More of an Understanding
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